FAQ

We gave you an estimate based on your fault description, but the laptop turns up to have a motherboard fault, not a charging port fault, then it will be a extra charge for that

This is physical damage and is not covered by the warranty, however, we can give you a discount for the next one.

We are probably the only company in the world testing out the battery capacity before fitting the battery. A phone/laptop can draw more current from the battery if there is a fault or partially shorted component on to the board which can be diagnosed and fixed! 

A screen protector can give the screen assembly more solid, but it will not protect your screen in a case a tricky/bad drop

The device price doesn’t reflect the job price, i understand a usb stick is cheap these days but the work we put on it to recover the data, can easily reach hours, that’s why a data recover job, has the most unpredictable ending (time/money)

Indeed, it’s hard to trust someone you don’t know, that’s why we shared our raw repairs on youtube, and the most important part, all our YOUTUBE content is sometimes long or boring, but UNEDITED

We have over 30 years of experience in electronics repair and have helped over 300,000 students on Youtube. Our repairs use mainly original components and come with a 90-day warranty for parts and labor. We take pride in providing quality and reliable service, ensuring your device is in good hands.

Yes, we can repair devices that have suffered water or any liquid damage. We have the experience and equipment to handle these types of repairs and can often recover data from the device as well.

Yes, we will contact you to let you know the estimated cost of repairs before starting the repair on your device.

We offer a 90-day warranty for both parts and labor. This means that if any issue arises within 90 days of the repair, we will fix it for free. Our goal is to provide complete customer satisfaction, and the warranty policy is a reflection of that.

The repair time varies depending on the issue and type of device, but we aim to have it fixed as quickly as possible. In most cases, repairs can be completed within a few days. However, more complex issues may take longer.

The cost of a repair depends on the type of device, the extent of the damage, and the necessary parts and labor. We provide a quote after a thorough diagnosis of the device. Our prices are competitive and fair, and we strive to offer high-quality repairs at an affordable price.

No, unfortunately, we only provide repair services within the UK at this time.