Most Common questions answered !

My laptop is not taking power and i believe the charging port is faulty, you gave me an estimate, i’ve sent the laptop for repair but now you want to charge me more money, why is that?

We gave you an estimate based on your fault description, but the laptop turns up to have a motherboard fault, not a charging port fault, then it will be a extra charge for that

We fixed a phone with you but without dropping the phone , the screen got cracked by itself. Can this be replaced under warranty?

This is physical damage and is not covered by the warranty, however, we can give you a discount for the next one.

You replaced our phone/laptop battery but it is not holding the charge very long.

We are probably the only company in the world testing out the battery capacity before fitting the battery. A phone/laptop can draw more current from the battery if there is a fault or partially shorted component on to the board which can be diagnosed and fixed! 

You replaced my phone screen but the screen got cracked even if i had a glass screen protector

A screen protector can give the screen assembly more solid, but it will not protect your screen in a case a tricky/bad drop

I have a usb stick and I asked for data recovery but you are charging more than the usb stick price. Is it normal to charge more than the device price?

The device price doesn’t reflect the job price, i understand a usb stick is cheap these days but the work we put on it to recover the data, can easily reach hours, that’s why a data recover job, has the most unpredictable ending (time/money)

Why should I trust you with my device?

Indeed, it’s hard to trust someone you don’t know, that’s why we shared our raw repairs on youtube, and the most important part, all our YOUTUBE content is sometimes long or boring, but UNEDITED

How can I trust that my device is in good hands?

We have over 30 years of experience in electronics repair and have helped over 300,000 students on Youtube. Our repairs use mainly original components and come with a 90-day warranty for parts and labor. We take pride in providing quality and reliable service, ensuring your device is in good hands.

Do you repair liquid-damaged devices?

Yes, we can repair devices that have suffered water or any liquid damage. We have the experience and equipment to handle these types of repairs and can often recover data from the device as well.

Do you provide an estimate for repairs before starting the repair?

Yes, we will contact you to let you know the estimated cost of repairs before starting the repair on your device.

What is your warranty policy?

We offer a 90-day warranty for both parts and labor. This means that if any issue arises within 90 days of the repair, we will fix it for free. Our goal is to provide complete customer satisfaction, and the warranty policy is a reflection of that.

How long does a typical repair take?

The repair time varies depending on the issue and type of device, but we aim to have it fixed as quickly as possible. In most cases, repairs can be completed within a few days. However, more complex issues may take longer.

What is the cost of a repair?

The cost of a repair depends on the type of device, the extent of the damage, and the necessary parts and labor. We provide a quote after a thorough diagnosis of the device. Our prices are competitive and fair, and we strive to offer high-quality repairs at an affordable price.

Do you provide repair services outside of the UK?

No, unfortunately, we only provide repair services within the UK at this time.

At Sorin Electronics, we are dedicated to providing top-quality repair services to all of our customers in the United Kingdom

 Whether you need a laptop, phone, or game console fixed, our team of experts is here to help. Simply send us a message and we’ll get back to you promptly.

 We’re proud to serve the UK and ensure our customers receive the best possible repair experience.

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Contact us
Head Office

570 Upton Park,Birmingham, UK


hello @gadgetfix.xom


+14 557 677 001

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